Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise • Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary • Demonstrates sincere appreciation to customers • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs • Provides prompt support to all checkout functions, call buttons, departmental pages, or requests for assistance • Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department) • Cross-functionally trains in other areas of the store to help deliver the best customer service • Generates leads for Project Specialist Exterior (PSE) programs by actively engaging customers in their project needs • In-stock • Uses store systems to prioritize loads, print pricing labels, and to look up items or item numbers for price and inventory information • Down stocks merchandise by looking for empty areas on shelves and replenishing supplies • Prepares merchandise in department of responsibility based on customer requirements/specifications (e.g., tints and mixes paint, cuts and threads pipe, cuts and bundles wood, cuts drywall, cuts blinds).
Retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. Sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. Experience using a computer, including inputting, accessing, modifying, or outputting. Must be able to lift 25 pounds without assistance; may need to lift over 25 pounds with or without assistance.
These positions do NOT require a driver's license.
A Drug test must be completed before employment.
Some of the benefits that we offer here in the corporation are: Medical, dental, and vision. We offer 401K, tuition reimbursement, and stock purchase plans.
Send resume to [email protected] with Retail Sales Associate in the subject line.